Privacy Policy

Declaring War On Dirty Bins

Effective Date: May 23, 2026

1. Introduction

Grime Force respects your privacy. This Privacy Policy explains how we collect, use, and protect information submitted through our website, service forms, phone calls, text messages, invoices, scheduling systems, and customer communications.

2. Information We Collect

We may collect your name, phone number, email address, service address, city, service preferences, number of bins, payment information, messages, photos related to service, and other details needed to provide service.

3. How We Use Your Information

We use customer information to schedule services, provide estimates, communicate about appointments, process payments, send reminders, respond to inquiries, improve operations, and provide residential or commercial bin cleaning services.

4. Text Messages And Service Communications

By submitting your contact information, you agree that Grime Force may contact you by phone, email, or text regarding estimates, scheduling, service reminders, invoices, route updates, and customer service matters.

5. Payment Information

Payment information may be processed through third-party payment platforms or CRM systems. Grime Force does not intentionally store full credit card numbers on its website.

6. Website And Analytics

Our website may collect basic technical information such as browser type, device type, pages visited, and general location data to help improve website performance and customer experience.

7. Information Sharing

Grime Force does not sell customer personal information. We may share limited information with trusted service providers only when necessary for scheduling, billing, customer communication, website operation, or business administration.

8. Data Security

We take reasonable steps to protect customer information. However, no website, email system, or electronic storage method can be guaranteed to be completely secure.

9. Customer Rights

You may contact Grime Force to request updates, corrections, or removal of certain personal information where reasonably possible and legally permitted.

10. Children’s Privacy

Grime Force services are not intended for children under 13. We do not knowingly collect personal information from children.

11. Updates To This Policy

Grime Force may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

12. Contact

Questions about this Privacy Policy may be directed to Grime Force at 251-210-8709.